FAQ (30)

Have questions? You’re in the right place. This FAQ section is designed to provide clear, straightforward answers to the most common queries about our products, services, and processes. We’ll continue to update and expand this page over time to make sure you have the information you need - quickly and easily. If you don’t find what you’re looking for, feel free to get in touch with our team.

Do you work exclusively with the coffee industry?

Created by Brittany Jones, Modified on Tue, 30 Jun at 4:43 PM by Brittany Jones
Do I need an existing business to join?

Created by Brittany Jones, Modified on Tue, 30 Jun at 4:44 PM by Brittany Jones
Do you work with international partners?

Created by Brittany Jones, Modified on Tue, 30 Jun at 4:44 PM by Brittany Jones
Do we do backorders?

Created by Brittany Jones, Modified on Tue, 30 Jun at 4:45 PM by Brittany Jones
Can I order out of stock items?

Created by Brittany Jones, Modified on Tue, 30 Jun at 4:46 PM by Brittany Jones
Is there a restriction on what products I can buy?

Created by Brittany Jones, Modified on Tue, 30 Jun at 4:49 PM by Brittany Jones
Will customers see restock ETA when a product is unavailable?

Created by Brittany Jones, Modified on Tue, 30 Jun at 4:51 PM by Brittany Jones
Who controls the retail selling price?

Created by Brittany Jones, Modified on Tue, 30 Jun at 4:52 PM by Brittany Jones
Is Direct Debit mandatory?

Created by Brittany Jones, Modified on Tue, 30 Jun at 4:53 PM by Brittany Jones
Why can't I see the products on my e-commerce site?

Created by Brittany Jones, Modified on Tue, 30 Jun at 5:06 PM by Brittany Jones